Network Directions, Inc. When Network Downtime is not an Option...
 

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    FREE TRIAL OF REMOTE MONITORING SERVICE!!

    Remote Monitoring is the premier approach to eliminating network downtime!

    Find out why so many companies are turning to remote monitoring services for piece of mind and extra assurance that their technology investment is stable. Let Network Directions spend 30 minutes learning about your network and receive a FREE 15 day trial of Remote Monitoring.

    That's it. Just give us the opportunity to introduce ourselves and discuss your network. We will then monitor up to two of your servers for 15 days at no charge. There are no hidden fees. No installation or uninstall charges. If you find value in our services (and we're confident that you will) then we will continue monitoring your servers at the very low cost of $55 per server. If you wish to cancel at any time within the 15 days we will stop monitoring and the trial costs you nothing!

    Call or e-mail NOW to take advantage of the great offer!

    Telephone: 414-963-8759

    e-mail: sales@net-directions.com


    Network Directions announces new On-line Customer Support Portal

    We are please to announce our new on-line support support portal and knowledgebase as part of our continued committment to improved service to our customers.

    Our new on-line portal allows customers to open a trouble ticket and track the status of open issues 24x7. The new support option allows users to conveniently report non-critical issues and questions and provides a fast and easy way to check the status of open tickets.

    Also available to our customers is the new on-line knowledgebase. The knowledgebase allows users to search all past and current trouble tickets. This provides easy access to problem resolutions, known issues, and technician's notes.

    Improved customer service, easier access to information and solutions, faster problem resolution. We are committed to these principals and are proud of our new offerings. If you are already a Network Directions' customer, please contact your account manager for information on accessing the new customer portal. If you are interested in becoming a Network Directions' customer, please call us at 414-963-8759 for more information.

    New Features Available in Remote Monitoring

    The latest upgrade to our Remote Monitoring solution provides some exciting new features. New dashboard views and customizations, new application support, and ease of use are just the beginning. Take a look at some of the latest updates:


      Anti-Virus Activity & Definitions
      Now supports Sophos Anti-Virus for Windows 2000/XP/2003 5.0, McAfee® VirusScan® Enterprise 8.0i, and Symantec® Antivirus® Corporate Edition 10.0.
      Backup Exec Job Discovery & Service
      Job discovery tasks can now be set to scan a device and locate all of the Veritas™ Backup Exec™ jobs on the device.
      Cisco VoIP Services Dashboard
      The Cisco VoIP Services (CCM services) dashboard has been added as system dashboard to allow you to view the status of the services monitoring the availability and performance of the IP telephony devices.
      Generic ODBC Service
      The new Generic ODBC service has been added to monitor the results of any query sent to an MS SQL or PostgreSQL database using Open Database Connectivity (ODBC).
      Web Transaction Services
      The new Web Transaction Service has been added and uses the HTTP and HTTPS protocols to monitor the specific content on a Web site by searching for a matching regular expression.
      New System Services
      Many former custom services are now available by default. The services include: Active Directory, APC UPS, Connections (Cisco Pix), CPU (Cisco), Fan (Dell), Fan (HP), File Size, FW-Chk Point, Disk Queue Length, Generic String (SNMP), Logical Drive (Dell), Memory (Cisco), Paper Supply Level, Power Supply (Dell), Power Supply (HP), Printer Page Count, Printer Toner Level, RAID Status, Server Temp (Dell), Server Temp (HP), SMTP Queues, and sixteen CCM (Cisco CallManager) Services.

      There are many more new features and updates in the latest release. Please contact your account manager for more information or call 414-963-8759

    Events

    Remote Monitoring Executive Preview

    Executive Preview events will be listed here, or contact our office for more information.

    Event Date: TBD
    Event Time: TBD
    Location: TBD

    To register for this event, Click Hereto send an e-mail
    or call 414-963-8759.