Network Directions, Inc. When Network Downtime is not an Option...
 

Services

Services

"Routers, switches, servers, print drivers, connectivity, security events""Bottom-line, productivity, efficiency, profit margins, new customer acquisition"

Which should you be concentrating on?


Managed IT Services

A reliable network does not exist in a vacuum. Evolving business requirements, an ever-changing user base, and new threats and challenges all require continued administration to ensure the network continues to meet the needs of the business. Our Managed IT Services are designed to provide the right level of monitoring, remote support, and on-site support to meet your company's needs, now and in the future.

Our Managed Services combine the best industry-standard practices, best-of-breed applications, and 24x7 customer service to provide our customers with stable, flexible, and cost-effective technology infrastructures.

•Remote Monitoring

Remote Monitoring provides constant surveillance for your network, alerting your staff and/or our Network Operations Center whenever a issue or problem is detected.

Remote monitoring of your critical network components 24x7x365
Automatic notification of issues before they impact the network
Proactive response to issues before your users are aware of a problem
Click here for more information on Remote Monitoring.
•Network Administration

Managing the operation of the network ensures that your investment in technology continues to provide reliable services to your users. As most day-to-day issues are not network related, most companies with less than 300 users DO NOT NEED a full time network administrator. We provide the part-time administration and maintenance that our customers need at a fraction of the cost of a full time employee.

Administration and troubleshooting of network issues
Installation of patches, updates, and upgrades
Rapid response to issues at remote sites
Assistance to in-house staff on complex issues.
Network change control, planning, and expansion assistance from trained network engineers
•Security

A reliable network is not possible today without an effective security envelope protecting all elements of the network. Our network engineers include a security perspective at all times when administering, changing, or upgrading your network.

Firewall design and maintenance
Security policies and procedures
Remote access security
Anti-virus and anti-spam solutions
Disaster recover planning
•Remote Help Desk

For smaller companies with fewer users, end user support can be as troublesome as network support. For these companies we offer a remote help desk to provide answers and assistance to you users. We help your users stay productive while improving their use of your technology investment.

Help desk support for your users
Allows users to get answers to questions or problems
Increase user productivity and reduce impact on in-house resources


Design, Implementation, & Relocation Services

A stable, reliable, and cost-effective corporate network begins with sound design principles, industry best practice implementation approach, and an understanding of how technology affects business processes. Our network engineers have years of real-world experiencing design new networks as well as network additions and upgrades. If you are planning your first network, or if you are moving to a new location, now is the time to bring our design experts into the process.

Our network design, implementation, and relocation services include the following important areas:
•Hardware
Server sizing, upgrades, and placement
Router selection, configuration, and testing
Connectivity - switches and hubs, Internet connections, and wireless
•Software
Operating system installation and configuration
Office productivity software (MS Office, Adobe, etc.)
Industry application integration
•Security
Firewall setup and testing
Anti-virus solutions
Internet access and wireless network control
Internet content filtering and reporting
•Process
Data bBackup and restore
Disaster recovery planning and system rendundancy
Patch management solutions


Internet Hosting Services

Network Directions provides complete Internet Hosting Services from our secure hosting facility. High-speed, redundant connections provide reliable, responsive services for your websites and applications

  • Websites
  • Application hosting
  • Domain registration and DNS hosting

Let us help you improve your website or applications.


When network downtime is not an option… Network Directions!